Ofcom has published three pieces of research as part of its work on simplifying non-geographic numbers (for example 08, 09 and 118 numbers) including:
- consumer research looking at consumers’ awareness of the cost of calling non-geographic numbers;
- international comparisons of the way consumers are charged for calls to these numbers in other countries; and
- a survey of service providers to understand their use of 080 and 0845 numbers.
The research can be found here.