Features > doing business on-line
how to use telecoms and the Internet in business
Building a customer relationship management strategy
by Colin Bryant, TelecomsAdvice
Customer relationship management (CRM) is about making better use of the knowledge you already have about customers in your daily activities. Using customer data more intelligently can gain respect and trust, by targeting people with the right pitches, as well as avoid wasting time when handlin... >>
telecomsadvice blog
telecoms & ICT products, services and issues for business & personal consumers - telephone, broadband Internet, VoIP, mobile phone, etc.
UK residential Broadband speeds research
UK residential Broadband speeds research ... more ..>>
Posted on 2 February 2012 | 10:26 am
research on non-geographic numbers (i.e. 08, 09 and 118)
Ofcom has published three pieces of research as part of its work on simplifying non-geographic numbers (for example 08, 09 and 118 numbers) ... more ..>>
Posted on 20 January 2012 | 5:36 pm
Ofcom draft annual plan 2012/13 and public meetings
Ofcom has published its draft annual plan 2012/13 and is holding a series of public meetings to hear people's views. ... more ..>>
Posted on 20 January 2012 | 5:28 pm
selected recent Ofcom publications
selected recent Ofcom publications ... more ..>>
Posted on 20 January 2012 | 5:23 pm
how the UK communications market delivers benefits for consumers in terms of competition, choice and price
Ofcom has published its sixth annual Consumer Experience Report.....which looks at how the communications market delivers benefits for consumers in terms of competition, choice and price. ... more ..>>
Posted on 20 January 2012 | 5:15 pm
how internet traffic is being managed on ISP networks
Ofcom has set out the steps it expects Internet Service Providers (ISPs) to take to ensure customers are aware of how internet traffic is being managed on their networks. ... more ..>>
Posted on 20 January 2012 | 5:07 pm
Mobilife mobile phone price comparison
Mobilife mobile phone price comparison website has been accredited by Ofcom to be 'accessible, accurate, transparent, comprehensive and up-to-date'. ... more ..>>
Posted on 1 June 2011 | 12:17 pm
A New Business Model
The new(ish) UK government has been taking steps of late to try to convince the world that Britain is 'open for business' whatever that may mean. As the new budget approaches, many insiders are saying that the main issues will be how that budget goes about encouraging growth across the UK. So far, plans for growth have been rather limited, although the government has been keen to point out that there is one. A lot has surrounded the plan to improve Britain's broadband connection to being the best in Europe by the end of the current parliament. ... more ..>>
Posted on 28 February 2011 | 3:12 pm
most popular smartphone operating system?
The Nokia Symbian platform has been overtaken by Google Android as the best selling smartphone operating system. ... more ..>>
Posted on 1 February 2011 | 9:47 am
new mobile services impact on 800MHz TV
independent study investigating the impact of new mobile services in the 800 MHz band on cable TV systems. ... more ..>>
Posted on 31 January 2011 | 3:24 pm
copyright 2000 - 2010 crucible multimedia ltd; all rights reserved - disclaimer
