Small business telephone systems & telecom services - pbx, broadband Internet, VOIP, mobile phone & similar ICTs.

Initially for UK small business, other SME and remote and Small Office/Home Office (SOHO) workers, we now also review information for residential telephone and personal mobile phone and ICT consumers.

You will find practical applications, benefits and costs of business telecom and similar Information and Communication Technologies (ICTs), and the technical and commercial reviews and information will be relevant to international, personal and residential telephone users.

Daisy Group plc is a commercial partner of Telecoms Advice, specialising in Business Telephone Lines and Business Broadband within the business to business telecoms sector.

Quick Links to popular telecoms information pages:

(please use the relevant keyword linked sponsored ads around the pages to find suppliers - go to a more specific information page to find more specific suppliers of broadband, VoIP, mobile, DECT, email-to-fax, etc.)

• business, sme and corporate telecommunications services

  • business mobile overview
  • business telecommunications and telephone services overview
  • business broadband Internet overview
  
  

• home and small office, residential and personal telecommunication services

  • personal mobile phone overview
  • residential telephone and broadband Internet services overview

- or use the search engine, index, or categorised contents menu on the left; our FREE ICT Directory or our telecomsadvice blog.

Let us do a business telephone bill comparison, business mobile phone bill comparison or business broadband, leased line or VPN bill comparison - or maybe you need a more strategic telecommunications consultancy service - click here for our telecommunications and ICT consulting services.

Telecoms Advice was initiated and seed funded by Oftel's Small Business Task Force - see the original Oftel foreword here. We were an official partner in the DTI UK online for business initiative under the DTI Small Business Service, and authored their original Broadband brochure - but we are wholly independent, can make reference to commercial products and services, and link freely to external sources of information.

Sponsored ICT products & services advertising:
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The advice or information we publish is intended to be practical, impartial and/or balanced, giving an overview of products and services on offer and drawing on the expertise of both the industry and the experiences of UK personal, residential and small business or SME telecommunications consumers. However, this is a fast moving market, our information cannot be comprehensive and neither inclusion nor exclusion should be taken as recommendation or otherwise. Information on external sites we may link to is outside of our control. Buyers should always beware! And see the usual disclaimer.

Is your business taking full advantage of the products and services on offer in the telecommunications market?

• our features give an overview of telecoms, telephone, mobile phone and broadband technology in a business context
• our information sheets focus on specific applications and technologies and how much it may cost
• our UK ICT Directory lists and links to suppliers

Are you baffled by all the jargon and technical terms?

• our index explains the technical terms with links to more detailed information on TelecomsAdvice and beyond.

Got a question?

• send it to us but you might find the answer already in our Frequently Asked Questions (FAQs) under the relevant categories in the menu on the left.

But where do you start?

• the toolkit section gives you a quick introduction to the world of telecoms and the Internet
• help tells you how to browse the index and use the search engine

How can you contribute?

We want to know what you want to know about telecoms, information and communications technologies (ICTs) and the Internet, and about your experiences good and bad of the products and telephone services on the market. Use our blog to share your experience and see what others are saying.

Who are we?

TelecomsAdvice is published by Crucible Multimedia Ltd based in Sheffield. Crucible was set-up specifically to publish telecomsadvice, initially financed by Oftel through its Small Business Task Force, with the support of the University of Sheffield under the EU funded Telerise project. You can contact us by email, or by completing our comments form.

Oftel's Small Business Task Force comprised UK small business organisations representatives and advisers, government agencies and telecoms and ICT companies including network operators, equipment manufacturers, software producers and maintenance contractors. From April 2000 to 2003 Oftel promoted this site to major telcos asking for sponsorship and subsidised any gaps in funding. Ofcom absorbed Oftel on 31st December 2003 and, although still linking to us along with Business Link, will not be supporting the site financially as Oftel did. TelecomsAdvice will continue with its impartial editorial policy while in future being funded by relevant non-invasive advertising sponsorship from telecom and ICT suppliers and the consultancy services of Crucible Multimedia Ltd.

The Crucible Multimedia Ltd ICT and web consultancy and telecoms brokerage services through telecomsadvice.co.uk for mobile, fixed line and Broadband Internet are available by enquiry using the 'contact us' form or email .

Reviewed January 2011

Resources from our Advertisers:

• Business Internet Pricing Instantly

See also our UK ICT Directory for supplier lists and links

Direct page link shortcuts

• A Number of Ways to Win New Business
• Access to textphones from a pbx
• Aramiska broadband internet 2-way satellite service goes offline
• Background, credentials, sponsorship, pay-per-click (ppc) and affiliate advertising.
• Battle of the Bandwidths
• Bluetooth dongles, Blutooth hands-free kits, Bluetooth headsets for mobile phones, laptop PCs, VOIP and personal networks.
• Breaking the boundaries: using teleconferencing to communicate faster and better
• Broadband - a Guide for Small Businesses
• Broadband from Space
• BSG Case Studies
• Building a customer relationship management strategy
• Buyer's guide to fixed telecom services
• Buyer's guide to mobile phones
• Buyer's guide to office telephone systems
• Buyer's guide to the Internet
• Can we set up a website in-house?
• 'Carrier pre-selection' consumer guide - July 2002
• Choosing a mobile phone network
• Crucible Multimedia
• Dealing with faults in your telephone system
• DIY website design
• Dolphin Telecom
• Dumping and dating by text messaging
• E-commerce - get connected or get forgotten
• E-commerce levels the playing field
• E-Crime and 'always-on' Broadband
• Enhancing Broadband with UMTS
• Fax by email and web and broadcasting services
• Getting connected in Pwll Llacca
• Getting connected to the Internet
• Going multilingual - with technology's help
• Grants for Broadband
• Halt - Who goes there? A Guide to Network Security
• How to avoid catching a virus
• How to choose a business broadband provider
• How to find where telecoms services are available
• How to set up your office's technical facilities
• Improving Internet connectivity
• Internet Presentations and Meetings
• Introduction to telecoms technologies
• Keeping it legal: the Internet and the law
• Making Mobile Phones More Efficient for Business
• Making security part of the strategic game plan
• Marketing by telephone or fax
• Mobile Networking Using High Speed Data Services
• Mobile Offices Using High Speed Data
• Mobile phone health risks
• Mobile phone ring-tones, music, games, apps, video downloads and other stuff.
• Mobile phone, iPod, MP3 player and handheld computer theft
• Mobile Videoconferencing & Image Transmission Using High Speed Data
• Netiquette: minding your e-mail Ps and Qs
• Nine steps to developing and maintaining a website
• Non-geographic and premium rate number services
• Ofcom telecommunications and Internet complaints, Ombudsman (Otelo) or (CISAS) Alternative Dispute Resolution (ADR)
• Office of the Telecoms Ombudsman - otelo
• Overview of Mobile Data Technology
• Registering your domain name
• Router riddles: networking your Internet connection
• Should I use a telecom broker?
• Should I use an ISDN or a standard phone line?
• Simplify your life with flexible numbering
• Sources of help for small businesses
• Storing and transferring your data
• Talk amongst yourselves: using private mobile radio (PMR)
• Telecommunications advertising - sponsorship, pay-per-click (ppc) and text links
• TelecomsAdvice site guide
• TelecomsAdvice toolkit
• Telemeetings
• Telephone, data and videoconferencing over the Internet
• The 3rd mobile revolution
• The practical applications of convergence
• uk residential fixed land line telephone and broadband services
• Update and clean mailing lists
• Using a network in your office
• Using an indirect access telecoms service
• Using e-mail in your business
• Using mobile communications in your business
• Using the Internet as a virtual community
• Using the telephone to do business on-line
• Using your mobile phone abroad
• Video Surveillance Using Mobile High Speed Data
• Virtual locations and telephone numbers
• VoIP, Voice over Internet Protocol and Internet telephony
• What are cordless and DECT phones?
• What is a fair price for a website?
• What is a network?
• What is a server appliance - and why do you need one?
• What is Centrex?
• What is computer telephony integration?
• What is the Internet?
• What is the local loop and why is it being unbundled?
• What to consider when buying a telephone system
• Who needs a website at any price?
• Wirefree working
• Wireless Broadband in Allegany County

Keywords and phrases for information on this site include the following (if there is no direct link or you want more or different information use the search facility at the top left): For the owners and managers of UK small businesses and SMEs. A layman's (layperson's) a guide to ICT applications in sales, marketing, administration, finance, PR, public relations, personnel, human resources, accounting, operations management, procurement, ordering, invoicing, intranet and extranet. Applications of telecommunications, telecoms, telecomms, telephone fixed line and mobile phones in small businesses. Impartial advice and reviews on Internet communications, information and communications technology and technologies (ICT), IP telephony, VOIP, Internet telephony. Telecomsadvice includes an ICT glossary, UK ICT products and services directory, reviews and cost comparisons. Covering such terms as customer relationship management (CRM) computer telephony integration (CTI) and VOIP. It includes a training supplier database and information on remote access telephone and lists phone service providers or operators, directory enquiries, telephone systems, exchanges, switchboards, pbx, pabx and centrex. Information on handsets, analogue, digital, PSTN, ISDN, cordless, DECT, wireless, mobile health, base station, GSM, GPRS, third generation 3G, UMTS. Broadband technologies such as xDSL, DSL, ADSL, RADSL, SDSL, HDSL, VDS, cable modem, two-way satellite, (or satelite or sattelite if you like) leased line. IP VPN. Buyer's guides to direct and indirect telcos, carrier pre-selection (CPS).Conventions and legal regulations on numbers and numbering, std code, junk fax, telephone sales and selling, call centres and silent calls, direct marketing, fax preference service (FPS), telephone preference service (TPS), local, national, premium, personal, follow-me numbers and non-geographic numbers. Rates and tarrif or tariff comparison information and telecom broker services, charges, costs, including using your mobile phone abroad - international roaming, foreign coverage. Signal strength fluctuations, virtual locations, scams, security, anti-virus scanning and mobile phone ring tones, ringtones, tunes, logos, icons, graphics and games. Internet connectivity, connection, dial-up, always-on, FRIACO, unmetered, data bandwidth in kbps and Mbps, narrowband, video on demand, TV broadcast, radio frequency. File upload, download, web site pages, websites, webpages design and webhosting, server co-location, search engine optimisation (SEO) or optimization, spider, crawler, meta word data optimisation, domain name registration, DNS forwarding, cloaking, frame, reciprocal link, link exchange. Newsletter, email or e-mail, e-commerce m-commerce, e-business, on-line or online, hardware and software applications and solutions. Network router, local loop unbundling(LLU) or unbundled local loop (ULL) high speed data with videoconferencing, video surveillance, data and voice conferencing, teleconference or teleconferencing. Voice over Internet Protocol IP VoIP, textphone, text SMS, micro payments, reverse billing, sponsorship, publicity, promote or promotion, advertising and advert including banner and text ads or textads. Sponsors include BT, Cable & Wireless, Cellnet now O2, Colt, Hutchison 3G now '3', NTL, Orange, One2One now T-mobile, Telewest, Thus, Vodafone, MCI formerly Worldcom. UK ICT Directory, UK telecom, Oftel now Ofcom complaints, telecoms ombudsman arbitration by otelo and cisas. Geographic and non-geographic numbers and numbering 0870, 0871, 0845, 0750, 09 premium rate, revenue earning share PhonepayPlus formerly ICSTIS complaint procedure.

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