Small business telephone systems & telecom services - pbx, broadband Internet, VOIP, mobile phone & similar ICTs.


Initially for UK small business, other SME and remote and Small Office/Home Office (SOHO) workers, we now also review information for residential telephone and personal mobile phone and ICT consumers.

You will find practical applications, benefits and costs of business telecom and similar Information and Communication Technologies (ICTs), and the technical and commercial reviews and information will be relevant to international, personal and residential telephone users.

Quick Links to popular telecoms information pages:

(please use the relevant keyword linked sponsored ads around the pages to find suppliers - go to a more specific information page to find more specific suppliers of broadband, VoIP, mobile, DECT, email-to-fax, etc.)


- or use the search engine, index, or categorised contents menu on the left; our FREE ICT Directory or our telecomsadvice blog.

Let us do a business telephone bill comparison, business mobile phone bill comparison or business broadband, leased line or VPN bill comparison - call free on 0808 168 0220 for a free, impartial cost comparison of leading business telecom providers - or maybe you need a more strategic telecommunications consultancy service - click here for our telecommunications and ICT consulting services.

Telecoms Advice was initiated and seed funded by Oftel's Small Business Task Force - see the original Oftel foreword here. We were an official partner in the DTI UK online for business initiative under the DTI Small Business Service, and authored their original Broadband brochure - but we are wholly independent, can make reference to commercial products and services, and link freely to external sources of information.

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The advice or information we publish is intended to be practical, impartial and/or balanced, giving an overview of products and services on offer and drawing on the expertise of both the industry and the experiences of UK personal, residential and small business or SME telecommunications consumers. However, this is a fast moving market, our information cannot be comprehensive and neither inclusion nor exclusion should be taken as recommendation or otherwise. Information on external sites we may link to is outside of our control. Buyers should always beware! And see the usual disclaimer.

Is your business taking full advantage of the products and services on offer in the telecommunications market?

Are you baffled by all the jargon and technical terms?

Got a question?

But where do you start?

How can you contribute?

We want to know what you want to know about telecoms, information and communications technologies (ICTs) and the Internet, and about your experiences good and bad of the products and telephone services on the market. Use our blog to share your experience and see what others are saying.

Who are we?

TelecomsAdvice is published by Crucible Multimedia Ltd based in Sheffield. Crucible was set-up specifically to publish telecomsadvice, initially financed by Oftel through its Small Business Task Force, with the support of the University of Sheffield under the EU funded Telerise project. You can contact us by email, or by completing our comments form.

Oftel's Small Business Task Force comprised UK small business organisations representatives and advisers, government agencies and telecoms and ICT companies including network operators, equipment manufacturers, software producers and maintenance contractors. From April 2000 to 2003 Oftel promoted this site to major telcos asking for sponsorship and subsidised any gaps in funding. Ofcom absorbed Oftel on 31st December 2003 and, although still linking to us along with Business Link, will not be supporting the site financially as Oftel did. TelecomsAdvice will continue with its impartial editorial policy while in future being funded by relevant non-invasive advertising sponsorship from telecom and ICT suppliers and the consultancy services of Crucible Multimedia Ltd.

The Crucible Multimedia Ltd ICT and web consultancy and telecoms brokerage services through telecomsadvice.co.uk for mobile, fixed line and Broadband Internet are available by enquiry using the 'contact us' form or email .

Reviewed January 2011

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telecomsadvice blog

telecoms & ICT products, services and issues for business & personal consumers - telephone, broadband Internet, VoIP, mobile phone, etc.

Contact telecomsadvice

Contact telecomsadvice

Posted on 18 June 2013 | 1:59 pm

Online copyright research

Nearly half of all internet users are unsure whether the content they are accessing online is legal, Ofcom research has found.Half of internet users unsure if content is legal Nearly half of all internet users are unsure whether the content they are accessing online is legal, Ofcom research has found. However, one in six people online believed [...]

Posted on 20 November 2012 | 11:08 am

How big is a byte?

Each unit is 1,024 times the unit below in the ladder. So, there are 1,024 Bytes in a Kilobyte, and 1,024 Kilobytes in a Megabyte.

Posted on 16 November 2012 | 10:58 am

Ofcom unveils plans to avoid mobile ‘capacity crunch’

Ofcom today published plans to enable the release of new airwaves for future generations of mobile devices, which will help meet consumers’ growing demand for data on the move. Ofcom today published plans to enable the release of new airwaves for future generations of mobile devices, which will help meet consumers’ growing demand for data on [...]

Posted on 16 November 2012 | 10:57 am

Which type of communicator are you?

New analysis of the UK’s communication habits has found that people can be categorised into five different groups of communicators, ranging from the ‘always on’ to the ‘detached’. New analysis of the UK’s communication habits has found that people can be categorised into five different groups of communicators, ranging from the ‘always on’ to the ‘detached’. Earlier [...]

Posted on 13 November 2012 | 11:12 am

Ofcom finalises 4G auction rules

Ofcom has today published final regulations and a timetable for the 4G mobile spectrum auction – the largest ever sale of mobile airwaves in the UK. Ofcom has today published final regulations and a timetable for the 4G mobile spectrum auction – the largest ever sale of mobile airwaves in the UK. This new spectrum will be [...]

Posted on 12 November 2012 | 8:00 am

Scam alert

Beware of a new mobile phone scam Scam alert Be aware of a text message scam. Some mobile customers have received text messages claiming to be from Ofcom. It asks consumers to click on a website address and then enter their personal details. The text message claims to be from the “Ofcom Communications Team” and mobile phone number [...]

Posted on 30 October 2012 | 5:44 pm

End of an analogue era paves way for 4G mobile

Ofcom today welcomed the successful completion of the UK’s switchover from analogue to digital terrestrial television. Ofcom today welcomed the successful completion of the UK’s switchover from analogue to digital terrestrial television. This has ensured that all UK households now have access to wide range of digital television channels and has also paved the way for [...]

Posted on 24 October 2012 | 9:47 am

Significant rise in children’s texting and time spent online

Children are texting and spending more time online than ever before, according to Ofcom’s latest annual report on children’s media habits. Children are texting and spending more time online than ever before, according to Ofcom’s latest annual report on children’s media habits. Texting is most prolific among 12-15 year olds, who say they are sending an average [...]

Posted on 23 October 2012 | 11:02 am

Stay safe online and beat the cyber criminals

Over half of people in the UK (56%) have been targeted by online criminals yet millions are stil in the dark about online safety, a new survey reveals today. Over half of people in the UK (56%) have been targeted by online criminals yet millions still remain blasé about online safety , a new survey reveals [...]

Posted on 22 October 2012 | 11:19 am

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Keywords and phrases for information on this site include the following (if there is no direct link or you want more or different information use the search facility at the top left): For the owners and managers of UK small businesses and SMEs. A layman's (layperson's) a guide to ICT applications in sales, marketing, administration, finance, PR, public relations, personnel, human resources, accounting, operations management, procurement, ordering, invoicing, intranet and extranet. Applications of telecommunications, telecoms, telecomms, telephone fixed line and mobile phones in small businesses. Impartial advice and reviews on Internet communications, information and communications technology and technologies (ICT), IP telephony, VOIP, Internet telephony. Telecomsadvice includes an ICT glossary, UK ICT products and services directory, reviews and cost comparisons. Covering such terms as customer relationship management (CRM) computer telephony integration (CTI) and VOIP. It includes a training supplier database and information on remote access telephone and lists phone service providers or operators, directory enquiries, telephone systems, exchanges, switchboards, pbx, pabx and centrex. Information on handsets, analogue, digital, PSTN, ISDN, cordless, DECT, wireless, mobile health, base station, GSM, GPRS, third generation 3G, UMTS. Broadband technologies such as xDSL, DSL, ADSL, RADSL, SDSL, HDSL, VDS, cable modem, two-way satellite, (or satelite or sattelite if you like) leased line. IP VPN. Buyer's guides to direct and indirect telcos, carrier pre-selection (CPS).Conventions and legal regulations on numbers and numbering, std code, junk fax, telephone sales and selling, call centres and silent calls, direct marketing, fax preference service (FPS), telephone preference service (TPS), local, national, premium, personal, follow-me numbers and non-geographic numbers. Rates and tarrif or tariff comparison information and telecom broker services, charges, costs, including using your mobile phone abroad - international roaming, foreign coverage. Signal strength fluctuations, virtual locations, scams, security, anti-virus scanning and mobile phone ring tones, ringtones, tunes, logos, icons, graphics and games. Internet connectivity, connection, dial-up, always-on, FRIACO, unmetered, data bandwidth in kbps and Mbps, narrowband, video on demand, TV broadcast, radio frequency. File upload, download, web site pages, websites, webpages design and webhosting, server co-location, search engine optimisation (SEO) or optimization, spider, crawler, meta word data optimisation, domain name registration, DNS forwarding, cloaking, frame, reciprocal link, link exchange. Newsletter, email or e-mail, e-commerce m-commerce, e-business, on-line or online, hardware and software applications and solutions. Network router, local loop unbundling(LLU) or unbundled local loop (ULL) high speed data with videoconferencing, video surveillance, data and voice conferencing, teleconference or teleconferencing. Voice over Internet Protocol IP VoIP, textphone, text SMS, micro payments, reverse billing, sponsorship, publicity, promote or promotion, advertising and advert including banner and text ads or textads. Sponsors include BT, Cable & Wireless, Cellnet now O2, Colt, Hutchison 3G now '3', NTL, Orange, One2One now T-mobile, Telewest, Thus, Vodafone, MCI formerly Worldcom. UK ICT Directory, UK telecom, Oftel now Ofcom complaints, telecoms ombudsman arbitration by otelo and cisas. Geographic and non-geographic numbers and numbering 0870, 0871, 0845, 0750, 09 premium rate, revenue earning share PhonepayPlus formerly ICSTIS complaint procedure.

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